Board Announcements ⇒ Software Changes May Require You to Delete Cookies & Cache in Your Browser
Software Changes May Require You to Delete Cookies & Cache in Your Browser
We've made some software changes recently that MAY require you to delete your Cookies and browser cache in order to continue to login properly. Send any questions to: [email protected]. Thanks.
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- Posts: 686
- Joined: Thu Aug 22, 2019 4:17 pm
Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser
I have switched browsers (Chrome to Firefox), and things are still acting strange.
Is there a PHP cache for this BB?
Or maybe a list of users currently logged in? If this is data that is kept it may have to be cleared.
maybe that can be sorted from the server side...
Just a thought.
Is there a PHP cache for this BB?
Or maybe a list of users currently logged in? If this is data that is kept it may have to be cleared.
maybe that can be sorted from the server side...
Just a thought.
Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser
Sorry, we are still making setting changes. Try deleting cache and cookies and login again.NewLifeScience wrote: ↑Fri Sep 25, 2020 6:00 pm I have switched browsers (Chrome to Firefox), and things are still acting strange.
Is there a PHP cache for this BB?
Or maybe a list of users currently logged in? If this is data that is kept it may have to be cleared.
maybe that can be sorted from the server side...
Just a thought.
Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser
Yes, I'm having some issues logging in as well, even after deleting cookies and cache from my browser...I'm currently logged in with the reset password provided (the super long one
) and won't update it yet as that seems to be the issue for me.
Here's what I've encountered so far with logging in with the new software changes:
1. Delete cookies and cache.
2. Request new password using the hyperlink on log in page (as my old password didn't seem to work).
3. Receive new temporary password (super long one
) by e-mail.
4. Enter in new temporary password into the log-in page.
5. Able to log in using the new temporary password.
6. Attempt to change the new temporary password in the User Control Panel.
7. Board goes to the log in page and asks for password...I put in the new temporary password and get an error message.
8. I try resetting password thinking something must have reset itself, but then reset function doesn't work and so I delete cookies and cache...i.e. go back to step 1 (yay loops, haha!
).
So to write this post, I didn't go to step 6 (which I did several times, lol)...not sure if anyone else has encountered this problem, or is it on my end of tech things?
![Smile :)](./images/smilies/icon_e_smile.gif)
Here's what I've encountered so far with logging in with the new software changes:
1. Delete cookies and cache.
2. Request new password using the hyperlink on log in page (as my old password didn't seem to work).
3. Receive new temporary password (super long one
![Smile :)](./images/smilies/icon_e_smile.gif)
4. Enter in new temporary password into the log-in page.
5. Able to log in using the new temporary password.
6. Attempt to change the new temporary password in the User Control Panel.
7. Board goes to the log in page and asks for password...I put in the new temporary password and get an error message.
8. I try resetting password thinking something must have reset itself, but then reset function doesn't work and so I delete cookies and cache...i.e. go back to step 1 (yay loops, haha!
![Razz :P](./images/smilies/icon_razz.gif)
So to write this post, I didn't go to step 6 (which I did several times, lol)...not sure if anyone else has encountered this problem, or is it on my end of tech things?
Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser
YES ME TOO ALL WEEK! Im still having problems. Today I got on using that very long new password but I still can not change that password to my new password. I just copied the last post and I will try that. Ive been going thru withdrawls being not able to get on the forum! ![Evil or Very Mad :evil:](./images/smilies/icon_evil.gif)
![Evil or Very Mad :evil:](./images/smilies/icon_evil.gif)
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- Posts: 686
- Joined: Thu Aug 22, 2019 4:17 pm
Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser
Seems to be fixed now.
Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser
It feels good to be back! I was having issues logging in all last week. ![Embarrassed :oops:](./images/smilies/icon_redface.gif)
![Embarrassed :oops:](./images/smilies/icon_redface.gif)
Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser
I can confirm all good for me, no more issues! Thanks team!
Re: Software Changes May Require You to Delete Cookies & Cache in Your Browser
Hello, im sorry for bumping old thread, but im having some issues with login this week, anyone too?
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Last edited by kevinNix on Thu Dec 16, 2021 11:04 am, edited 1 time in total.