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Re: First time shipping question

Posted: Mon Dec 21, 2020 6:07 pm
by Newage
ALIVEBYNATURE wrote: Mon Dec 21, 2020 5:51 pm We are shipping nearly all international order by DHL, until the USPS can resume something near normal.

In Australia, we have a warehouse now, and ship locally using fastway or aupost, so orders are received in a few days, or at most within a week of ordering.
 

 
Thanks for the update AliveByScience.
“DHL is the way to go” 
The one order (some time ago) that was sent to me using DHL was here in 8 days.
 

Re: First time shipping question

Posted: Tue Dec 22, 2020 6:53 am
by guy
i only use DHL to ship to australia now, it can take months using united states postal service

Re: First time shipping question

Posted: Tue Dec 22, 2020 3:03 pm
by Newage
guy wrote: Tue Dec 22, 2020 6:53 am i only use DHL to ship to australia now, it can take months using united states postal service

 
“Roger That” guy.
DHL seems to be a far superior delivery company..👍
 

Re: First time shipping question

Posted: Tue Dec 29, 2020 2:48 pm
by Newage
In what City and State is your new warehouse in Australia located AliveByScience?

Re: First time shipping question

Posted: Tue Dec 29, 2020 7:16 pm
by OzSport
Newage wrote: Tue Dec 29, 2020 2:48 pm In what City and State is your new warehouse in Australia located AliveByScience?

 
I think it's the Gold Coast if I am remembering correctly...one of my packages came super quick, and the return address was from the Gold Coast, I think!  I thought, "hmmm, this isn't from the US like the other packages, but it does say it's from Alive By Science, so all good, haha!"  :D

Re: First time shipping question

Posted: Tue Dec 29, 2020 7:27 pm
by OzSport
ALIVEBYNATURE wrote: Mon Dec 21, 2020 5:51 pm We are shipping nearly all international order by DHL, until the USPS can resume something near normal.

In Australia, we have a warehouse now, and ship locally using fastway or aupost, so orders are received in a few days, or at most within a week of ordering.
 

 
This is awesome!  This explains why one of my packages arrived so quickly, and why the return address was from Australia and not the US!  :D

Re: First time shipping question

Posted: Tue Dec 29, 2020 7:29 pm
by OzSport
Newage wrote: Tue Dec 22, 2020 3:03 pm
guy wrote: Tue Dec 22, 2020 6:53 am i only use DHL to ship to australia now, it can take months using united states postal service


 
“Roger That” guy.
DHL seems to be a far superior delivery company..👍
 

 
Agreed, DHL is quite on point - tracking is detailed and up to date (they even send you a text message with a link where you can leave delivery instructions), and I'm finding that packages arrive far quicker than the ETA quoted!
 

Re: First time shipping question

Posted: Sat Jan 02, 2021 7:06 pm
by Newage
It will be great if 8 weeks by the US postal service now becomes 8 days using DHL or the new AliveByScience warehouse in Australia for all future parcel deliveries..
AliveByScience working towards better outcomes “across the board”.  👍
 

Re: First time shipping question

Posted: Mon Jan 04, 2021 11:23 am
by drkris69
Thats awesome to hear ABS!!! Way to rock it...