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Newage wrote: ↑Mon Sep 19, 2022 9:05 am Any update since the 9th September on the arrival of your glasses Boxcost?



 

Boxcost wrote: ↑Mon Sep 19, 2022 4:33 pm

Newage wrote: ↑Mon Sep 19, 2022 9:05 am Any update since the 9th September on the arrival of your glasses Boxcost?




 

Yes it has "shipped". I am still not 100% on this whole thing, I sent an email for an update on the 9th of September, with a complaint for non-response to my last 2 emails advising I will seek a refund if I don't hear something from them in 24hrs. Then later that evening the 9th of September (still no response from Eyepower) I get an email from Deutsche Post saying shipment information received, with latest details below.

When (and if) this arrives (from Germany as well which was a surprise) I will let you know what I actually get! It all just does not feel right, but hoping just an over swamped business with poor or underfunded customer service.

Tracking HistoryDateStatus
09.09.2022 Shipment information uploaded to Deutsche Post
12.09.2022 Item received at Deutsche Post Mailterminal
17.09.2022 Departure from destination country 

Sent From60549 Frankfurt am Main
Germany
 
 
 

 

Boxcost wrote: ↑Mon Oct 10, 2022 4:01 pm No real up date other than it supposed to have "cleared and awaiting for international departure" now on the 27th of September, probably still on wharf to then put it on a boat to bring it to Australia!

At this pace could be weeks/months!

 

Boxcost wrote: ↑Mon Oct 17, 2022 4:52 pm A surprise last night when coming home, the glasses had been delivered exactly as advertised: https://eye-power.co.uk/product/eyepower-red/ So I take back everything I said other than they could still polish up their website and customer service approach.

I charged em up last night and had my first go this morning. I could handle the red light, they note some people have to close their eye lids. The glasses are timed for a 3 minute session and they recommend we only need it once a week and in the mornings.

Some blurry reddish vision for a minute after first use, but all good after that. It will be interesting to see (literally!) any improvements in night vision and colour perception

Hey also if you are all interested, they are putting their price up, if not already. I just check the shopping cart process and it still looks to be the old price!