ORDER PROCESSING & SHIPPING

Orders placed after 2PM EST will be processed the following business day. Orders placed after 2PM EST on Fridays, will be processed the following Monday. Business days are Monday-Friday, excluding scheduled fulfillment center closures. We do not ship orders on Saturdays or Sundays. RENUE BY SCIENCE cannot be held responsible for any unanticipated delivery delays beyond our control. Any original shipping charges incurred at the time of purchase are non-refundable.

SHIPPING FAQ

AUSTRALIAN HUB

Renue By Science has a hub in Australia, which offers fast shipping in Australia and to these Asian countries within the region.

Australia
China
India
Indonesia
Japan

South Korea
Macao
Malaysia
New Zealand
Philippines

Singapore
Taiwan
Papua New Guinea
Thailand
Vietnam

COUNTRIES WE SHIP TO

RENUE BY SCIENCE partners with DHL to provide shipping to our valued international customers. Due to ever-changing import regulations, our ability to ship internationally is subject to change at any time.

Albania
American Samoa
Argentina
Australia
Austria
Bahamas
Bahrain
Belarus
Belgium
Bermuda
Botswana
Brazil
Brunei
Bulgaria
Cambodia
Canada
Cayman Islands

Chechnya
Chile
China
Colombia
Croatia
Costa Rica
Cyprus
Czech Republic
Denmark
Ecuador
Estonia
Fiji
Finland
France
Germany
Ghana
Gibraltar
Greece

Greenland
Guam
Guatemala
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Japan
Kazakhstan
Kenya
Kuwait
Latvia
Lebanon

Lithuania
Luxembourg
Macao
Malaysia
Malta
Moldova
Monaco
Mongolia
Montenegro
Morocco
Netherlands
New Caledonia
New Zealand
Nigeria
Northern Mariana Islands

Norway
Pakistan
Panama
Peru
Phillipines
Poland
Portugal
Puerto Rico
Qatar
Romania
Russia
Saudi Arabia
Serbia
Seychelles
Singapore
Slovakia
Slovenia
South Africa

South Korea

Spain
Sri Lanka
Sweden
Switzerland
Taiwan
Thailand
Turkey
Uganda
United Arab Emirates
United Kingdom
United States
Uzbekistan
Vietnam
Virgin Islands, U.S.

COUNTRIES WE DO NOT SHIP TO

Mexico | Spain | Russia | Ukraine | Dubai

If you have any questions, feel free to contact our customer support at: [email protected] or call us at: 1-800-810-1935 between 9am-8pm EST, Monday-Friday. We are also available for live chat from 9am-5pm EST.